We are located near the city of BURBANK.  

Please call (No Text):

BY APPOINTMENT ONLY!  

 

...and leave a message if nobody is available.  PLEASE describe what your machine is doing or is NOT doing!  Give full details on how it is acting up and the best number to reach you at.  We will service you the SAME DAY OR NEXT DAY, guaranteed!

NOTE: We LOVE email! (No Text)  It's much more efficient and we can research the issue.  We will respond quickly.

 
THE BITTER TRUTH ABOUT COFFEE:   The brew/beans you are buying from your cafe or store is most likely a joke/ not the real thing.   It's either been sitting for hours in an airpot, stale, made with grunge beans, or it was roasted a year ago.   Come over to our little brew-shop here, and if our espresso machine is up and running, we'll make you a cup of primeval Java and you'll see what coffee is supposed to taste like.  REAL COFFEE.
 
TRUTH #1  Brewed coffee in an airpot is good for a maximum of 20 minutes.
TRUTH #2  Roasted beans should be used within 2-3 weeks of....roasting date.
TRUTH #3  Coffee is not supposed to taste bitter.  Strong, yes!
TRUTH #4  Your grinder is more important than your espresso machine.
TRUTH #5  Coffeemaking is your journey, so make it a good one!
 
 
 

***REPAIR-FAQ***

We do not repair Breville

No parts / parts do not match / no support

 

NO Nespresso / Keurig / Verismo - Toss 'em!

NO DeLongi, Krups, Lavazza

(repair centers listed below!)

 

Francis-Francis - Possibly!

-We try to repair these cool machines designed by Luca Trazzi -

And which are actually well-made with electronic thermostats

(However newer ones are too much flimsy plastic)

Call us, we'll try to save yours, WTF!

 

 Gaggia Classic:

Prone to corrosion of its aluminum boiler. .....

 We try to save them.......call us....

 

Gaggia & Saeco Automatics:

We repair mostly hose leaks when/where possible. 

 

HOME LEVER MACHINES - POSSIBLY

We can service Pavoni / Elektra

**SEE NOTE BELOW**

 

We do not service Miele, Dacor, etc. BUILT-INS

 

BREWERS: No repairs / We install them only.

GRINDERS: Burr replacement / Switches / Etc. 

 

WHY we don't service:   A lot of the newer consumer home machines unf. are obsolescently or poorly designed with flimsy plastic parts and / or CANNOT be serviced without a great deal of tedious disassembly and / or parts are NOT AVAILABLE so repair is just not feasible.   Nespresso and similar are sealed units and cannot be serviced.

EVEN MORE WORRISOME (our rant):   Mountains of throwaway home espresso machines, home brewers, capsule machines, and automatics are coming your way by the container-load to make you VERY unhappy!   The quality of fabrication of home espresso machines is declining dramatically as home coffee machines are mass produced cheaper and cheaper.   Since 2006 Saeco/ Gaggia have moved all mfg operations to ROMANIA.   

Saeco now makes a line of some very high end $$$ automatic home machines - which are overly complicated, prone to leaks from flimsy hoses and a nightmare to service - so we don't!  (We would rather disassemble a nuclear submarine than the Saeco GranBaristo).

More reasons to buy a JURA, the only superautomatic we service: these machines are made to be worked on with easy access to all components.  The JURA brewer mechanism is a marvel of Swiss engineering that snaps together without a single screw and can be rebuilt forever like new.   JURA ROCKS, FOLKS!

If your Saeco malfunctions hard, please have a large pile of $$$$ standing by - for as long as you own it.   We are recommending that OOW owners of any late model Saeco ship to authorized SEATTLE COFFEE GEAR for service.  They have the large service / parts department necessary to repair the huge variety of continually evolving Saeco superautomatic machines.  

OTHER Greater L.A. companies that fix:   Speedy Appliance Service(Saeco,Gaggia); Newman's Vaccum & Appliance (Delonghi); L.A. Electric; Aroma Cafe Culture (Lavazza); Pasquini home machines & parts: Pasquini; Breville: call Breville in Torrance.

We recommend:   The Rancilio Silvia.  The Rancilio Silvia is a basic and dependable home espresso machine that can always be refurbished - it is EASY to work on.  It has a number of commercial quality features that set it apart from other small machines - to include a standard sized brass grouphead with 3WV -allowing it to be backflushed as well.   This thing stands up!   HOWEVER:  The Silvia with it's Ulka vibrator pump is also curiously archaic in its lack of temperature control, boiler autofill or basic pressurestat control.  OPV adjustment is primitive as well.  There are PID kits available for upgrade that you can choose to install - but we frankly feel these are of debatable value.

ALERT!  The Silvia boiler is prone to rapid corrosion usually due to hard water scale which accumulates and eventually corrodes / destroys the element.  Boiler replacement is more expensive than previous, due to the new boiler design by Rancilio.  Changing out your Silvia boiler is a time-consuming knuckle-busting job frequently involving the removal of corroded bolts, as well as post-descaling / flushing / testing and we charge a LOT $$$ to do it so take care of your boiler - use bottled or RO water ONLY! 

ALERT!  If you have the Pre-2006 boiler on the LEFT, and it goes bad, it is NOT practical to replace it; too many additional parts are required / too expensive.

 

                            

 

If you can spend more, the next stop might be a more advanced small E-61 machine such as the Pasquini Livia, Quickmill, ECM Giotto, Expobar Leva / Office and numerous others, which come in manual and auto models.  Some are similar to commercial machines (other than vibration pump) with a full size group head as well as inlet and group electrovalves as well as control boxes.   After these come dual boiler home machines such as the Izzo Duetto and finally at the very top: the Marzocco GS/3, a very fine home machine indeed and after that a PULL machine for $8500.

PHILIPS SAECO / GAGGIA / DELONGHI / KRUPS / ET AL.   These machines when working properly do the job intended however they just do not stand up over time (the Gaggia less-than-capable aluminum boiler being an excellent example).  GAGGIA/ SAECO TITANIUM TYPE NEWER AUTOMATIC MACHINES - and similar reboots after a year or two, are subject to frequent multiple leaks, due to their inferior thin fragile hoses.  (We haven't had to replace a hose on any JURA yet!)    They will not stand up to prolonged use.  FOR SERVICE PLEASE CONTACT THE MANUFACTURER FOR A LOCAL AUTHORIZED SERVICE CENTER.   BETTER recommendation: GET A JURA INSTEAD.

COMMERCIAL BREWERS:  We install them but we do NOT repair them.   Call Fetco-Curtis-Bunn for a repair tech. 

Finding it DIFFICULT to locate a good selection  of home machines, grinders and related accessories to look at?  Well THANK HEAVENS for the internet!  Yes we DO repair a huge variety of machines - including JURA - but NOT ALL!   Here are FIVE LARGE coffee equipment related websites with OODLES of machines to look over.  

1. WholeLatteLove    https://www.wholelattelove.com/

2. 1st Line Equipment   http://www.1st-line.com/

3. Chris Coffee    http://www.chriscoffee.com/

4.  Seattle Coffee Gear:  https://www.seattlecoffeegear.com

5.  AMAZON.

HOME LEVER MACHINES (Pavoni, Zacconi, Elektra-Microcasa, Cremina etc)   We do repair SOME of these machines such as Pavoni and Elektra, however be aware that while nice to look at, they are impractical and unstable in use, and have a tendency to leak, corrode and are difficult to work on.  Further most of these machines have multiple versions with limited availability of parts and there are also LOTS of obscure / orphan lever machines out there like Zacconi.  They also make tiny dollhouse cups for the Ken and Barbie set - your money is better off spent elsewhere.     Stefano Espresso Care has parts for Pavoni/ Elektra and for Zacconi try Thomas E. Cara @(415) 781-0383

COMMERCIAL LEVER MACHINES: We service commercial pull machines - among our more complicated jobs. After draining your boiler and unbolting your group/ piston assembly, we replace up to 9 conical, sleeve, spacer, group & boiler gaskets on each side.   Is this expensive to do?  You bet.  

---LAVAZZA: Aroma Cafe Culture@ 310-743-2030

---NESPRESSO: Call  @ 1-800-562-1465 https://www.nespresso.com/us/en/service-customer-care
 

-- DIGITAL THERMOSTAT /PID:  We do not generally service or diagnose PID / electronic thermostat issues BUT we WILL be happy to look at the problem and see what we can do.  If not under warranty or it's something beyond our expertise our advice is to contact the mfg/ importer.

--VINTAGE COMMERCIAL MACHINES:  Dome & Hammered machines etc.  Deluxe Copper @818-768-6300

FRANKE / SCHAERER / WMF / EGRO  AUTOMATIC: Serrano Esp. (626) 285-9909  (You will be spending $$$ to repair these)