WE REPAIR JURA. Dolce Vita repairs most Jura problems such as "Error 8" message which indicates service of your brewer mechanism is due = You WILL be needing to do this repair at some point. Grinder mill replacement is another routine maintenance item we do frequently. Leaks can happen / sensors can go bad & are usually easily fixed. Please use filtered water, be careful with oily beans, and bring it to us for routine maintenance.
Coming a long distance? We can usually repair it while you wait!
**SHIP IT TO US! ....please call first for RMA/ guidelines. ***Oh, you're in NEW ZEALAND / AUSTRALIA? Shipping could be hmmm......expensive!
JURA espresso machines, Swiss made will WAY outlast and outperform any GAGGIA, DELONGHI or SAECO machine out there! We routinely service JURA machines over 10 years old and send them on their way working just GREAT!
When we tell you that your JURA machine is fixed - IT'S FIXED! We just serviced an XS-90 machine that has made an ASTOUNDING 34,000+ coffees and is working just GREAT! Any questions? GO BUY ONE!
If your Jura is groaning and creaking as it attempts to tamp coffee or go through its various movements you need to bring it to us right away or serious damage could occur. The Jura brewer mechanism is not designed to be easily removed for cleaning by the user. We will thoroughly clean and calibrate your JURA machine so it will BE LIKE NEW!
If your Jura grinder is not grinding or you are getting an "add beans" message, but the hopper is full, it may be time for your grinder burrs to be replaced.
*** Your JURA machine cannot sit for months or years without use because you moved or you decided not to fix it. The JURA must be used at least every month so internal parts do not corrode or jam - which can make your Jura unrepairable. So use your Jura machine please!
*** We do not service the ENA MICRO; not one of their better models. Please ship it to JURA under their blanket repair program.
*** The JURA IMPRESSA F9 model with the hard plastic touchpad / icons along the top is a problematic machine. After some years, the touchpad will lose sensitivity, making it difficult and annoying to operate. Best bet is to upgrade to a newer model & do not repair.
*** We do not service the JURA GIGA machine; too fragile, too temperamental and the drain feature does not seem to work too well either. Ship to JURA. If you happen to have the 240V version, there is no service for it. Beware, the cylinder nozzles on this model BREAK OFF easily! WTF.
*** The $600 JURA OEM fresh water kit for the JURA X9, XJ9, XS90 is not well supported by JURA and we do NOT recommend it. Call us for other solutions for automatic tank fill.
*** We are seeing damage to JURA from incorrect filtration. The water source for a plumbed-in JURA machine should be an RO system or a resin-based LARGER water softener; for your home machine, bottled water.
Please don't try to disassemble your Jura machine, brewer mechanism or grinder! Let US do that!
-We will NOT work on partially dismantled machines or machines that have been damaged or modified in any way or machines that have been unused for over a year. Please ship these to JURA.
Have a 240V JURA? Bring it with your step-up transformer, please!!
-We can always use your dead and gone Jura machine for parts! So please DONATE them to us!
Other problems we fix include blockages, clogged grinder / worn out grinder burrs, boilers, leaks, and failed sensors [ERROR #4].
#1 Z-5: PUMP, MEMBRANE REGULATOR, XFORMER, HX (note scale!), DISPENSING VALVE and CERAMIC MIXING VALVE.
#2 Z-5: BREW / STEAM THERMOCOIL BOILERS. Note SENSOR on lower right steam boiler under bolt, and thermal fuses on both boilers.
NEVER use anything other than bottled, softened or reverse osmosis water for a Jura machine. Please run all scheduled cleaning and descaling operations which are configurable.