We are located near the city of BURBANK.
Please call (No Text):
BY APPOINTMENT ONLY!
...and leave a message if nobody is available. PLEASE describe what your machine is doing or is NOT doing! Give full details on how it is acting up and the best number to reach you at. We will service you the SAME DAY OR NEXT DAY, guaranteed!
NOTE: We LOVE email! (No Text) It's much more efficient and we can research the issue. (Plus Outlook lets us turn emails into CONTACTS so easily!) We will respond quickly.
NO BREVILLE, Sorry!
(They are in Torrance, call them!)
GO HERE: https://www.breville.com/us/en/support/breville-support.html
NO Nespresso / Keurig / Verismo - Toss 'em!
NO DeLongi, Krups, Lavazza
NO Reneka / UNIC / Homebrew
No Gaggia Commercial Machines
No Royale / Salvatore homebrew
NO Convenience Store Abominations
(repair centers listed below!)
(see SPECIAL note on ASCASO below)
We are experts at rescuing Gaggia Classics
Call / email us
HOME PAVONI-TYPE LEVER MACHINES = YES
MIELE-DACOR TYPE BUILT-INS
(We CLEAN these only - that usually fixes them!)
BREWERS: We install them only.
GRINDERS: Burr replacement / Switches / Etc.
**SCROLL DOWN TO see MORE! ...
WHY we don't service: A lot of the newer consumer home machines are cheaply fabricated with flimsy plastic parts and crimped-on hoses & prone to leaks and / or CANNOT be serviced without a great deal of tedious disassembly and / or parts are NOT AVAILABLE so repair is just not practical or even possible! See photo below of flimsy-leaky "reinforced" (ha-ha) red silicone hoses and one-way clamps which make service almost impossible.
More reasons to buy a JURA and have us maintain it! There is a reason this is the only superautomatic we service: these machines are intelligently designed, and are made to be repaired / serviced with speedy access to all components. Plus we stock 95% of all parts required to repair your Jura! JURA ROCKS, FOLKS!
DO I NEED TO DESCALE: Generally - NO! Descaling is NOT a maintenance item - it does NOT need to be done periodically because YOU think it's a good idea. Plus descaling is NOT a simple procedure - many things need to be considered - including what TYPE of descaler to use. We will let you know if your machine needs descaling.
The Rancilio Silvia. The Rancilio Silvia is a VERY basic home espresso machine with a number of features that set it apart from other small machines - to include a larger brass boiler, quality steam valve, standard sized grouphead with 3WV -allowing it to be backflushed as well. HOWEVER: The Silvia is a dated machine with archaic temperature control that has been left in the dust & we do NOT recommend this machine any longer & please don't slap a PID control on your Silvia! A possible alternative to the Silvia is the Crossland CC1, which is a dual boiler machine with electronic thermostat built in.
ALERT! The Silvia boiler is prone to failure from A) leaking gasket which causes unrepairable corrosion; and B) hard water scale build-up which leads to element failure. Replacement of element on older Silvias requires replacement of entire boiler, a time-consuming knuckle-busting repair job and we charge a LOT $$$ to do it so take care of your boiler - use bottled or RO water ONLY!
All V1 Silvias (the first image) that lose their boilers are not worth repairing.
The sky is the limit $$$ with many home machines costing thousands like the dual boiler Duetto IV; Home machines are now available with integrated PID and the possiblility of storing extraction profiles, whew. You will need to investigate / research what's available and perhaps seek some advice in the home barista / coffeegeek user forums.
PHILIPS SAECO / GAGGIA / DELONGHI / KRUPS / ET AL. These machines when working properly do the job intended however they just do not stand up over time and will not last. GAGGIA/ SAECO TITANIUM TYPE NEWER AUTOMATIC MACHINES - and similar reboots after a year or two, are subject to leaks, due to their inferior thin fragile hoses. (We haven't had to replace a hose on any JURA yet!) They will not stand up to prolonged use. We recommend L.A. Electric in Tarzana @818-774-9503. BETTER recommendation: GET A JURA INSTEAD.
COMMERCIAL BREWERS: We install them but we do NOT repair them. Call Fetco-Curtis-Bunn for a repair tech.
HOME LEVER MACHINES (Pavoni, Zacconi, Elektra-Microcasa, Cremina etc) We have decided to change our policy on PAVONI lever machine repairs as there are a LOT OF THEM out there with more frequent calls for repairs. However these are mostly inefficient conversation-piece vertical boiler machines (some automatic) which have a tendency to leak and corrode. Considering they make tiny dollhouse cups for the Ken and Barbie set - your money is better off spent elsewhere.
ZACCONI: Riviera / Baby Big. An orphan machine. No repair service available in the USA that we are aware of. Orphanespresso used to stock gaskets, but no more.
LAVAZZA: Try: https://lavazzarepair.com/ Denville, New Jersey 07834 (973) 452-7345. INFO: Hello, Please note, I only repair the Lavazza Espresso Point Matinee machines depicted on my website. I do NOT repair any other style machines. You can have your customers ship to 8 Stonebridge Court, Denville, NJ 07834 Please have the machine packaged professionally. I do not require the top of the unit, the disposed capsule drawer nor the power cord for repairs. The average turnaround time is about 30 days after receipt of the machine. Once diagnosed, I will EMAIL an estimate for approval of the repairs. Once approved and repaired, the customer will receive an invoice via EMAIL that they can pay for the repairs directly through using a credit card. There is a flat service fee of $100, plus the cost of parts used in the repair. The average repair costs $185 + return S/H. Thank you, Steve Steinheimer Lavazza Repair email@example.com
OLYMPIA CREMINA: Cerini Coffee, in NYC 718-584-3449 and other vintage.
COMMERCIAL LEVER MACHINES: We service commercial Astoria, Fiorenzato and Rancilio pull machines - among our more complicated jobs involving pull group disassembly / replacement of MANY gaskets. Is this expensive to do? You bet your ass. Especially if it has to be done on a regular basis, which is usually the case.
FRANCIS FRANCIS: A Quality machine, back in the day....we do not service any longer. Call Sapori in Portland. Quality Machine. https://www.saporifineflavors.com/
BREVILLE: You can call Breville in Torrance - and cross your fingers as well. We cannot get parts.
ASCASO DREAM: We are sorry to say, the Dream Machine is one of THE worst junker machines ever made, with a POS boiler / element guaranteed to burn out early no matter what. The steaming wand is a runner-up POS as well and under no circumstances should you repair it let alone BUY it.
--VINTAGE /ANTIQUATED MACHINES: Dome & Hammered machines / Gaggia etc. Deluxe Copper/Brass @818-768-6300
FRANKE / SCHAERER / WMF / EGRO AUTOMATIC: These high volume automatic machines are usually installed in cafeterias, schools, hotels and similar and are $$$$ to service. Try Serrano Espresso in San Gabriel, or call the mfg for service info.
CONVENIENCE STORE TYPE POWDER MACHINES: Sorry, we won't go near these mixed-blended-drink powder abominations
I HAVE A STARBUCKS STORE ESPRESSO MACHINE! - Sorry, you will not be able to get it serviced nor will you be able to even operate it as it is passcode locked on boot.