We are located near the city of BURBANK.
Please call (No Text):
BY APPOINTMENT ONLY!
...and leave a message if nobody is available. PLEASE describe what your machine is doing or is NOT doing! Give full details on how it is acting up and the best number to reach you at. We will service you the SAME DAY OR NEXT DAY, guaranteed!
NOTE: We LOVE email! (No Text) It's much more efficient and we can research the issue. (Plus Outlook lets us turn emails into CONTACTS so easily!) We will respond quickly.
NO BREVILLE, Sorry!
(see below for service)
GO HERE: https://www.breville.com/us/en/support/breville-support.html
NO Nespresso / Keurig / Verismo - Toss 'em!
NO DeLongi, Krups, Lavazza
NO Reneka / UNIC / Homebrew
No Gaggia Commercial Machines
NO Convenience Store Abominations
(repair centers listed below!)
(see SPECIAL note on ASCASO below)
Prone to corrosion/ blockage of its aluminum boiler....
We are experts at rescuing Gaggia Classics
Call / email us
HOME PAVONI-TYPE LEVER MACHINES - SEE BELOW
WE DO NOT SERVICE MIELE TYPE BUILT-INS
(Scroll down for Service)
BREWERS: No repairs / We install them only.
GRINDERS: Burr replacement / Switches / Etc.
OTHER Greater L.A. companies that fix: WEST SIDE: Newman's Vaccum & Appliance (Delonghi); VALLEY: L.A. Electric (SAECO, GAGGIA, PAVONI, BREVILLE); Aroma Cafe Culture (Lavazza); Also for Breville: call Breville in Torrance.
**SCROLL DOWN TO see MORE! ...
WHY we don't service: A lot of the newer consumer home machines are cheaply fabricated with flimsy plastic parts and crimped-on hoses & prone to leaks and / or CANNOT be serviced without a great deal of tedious disassembly and / or parts are NOT AVAILABLE so repair is just not practical or even possible! See photo below of flimsy-leaky "reinforced" (ha-ha) red silicone hoses and one-way clamps which make service almost impossible.
More reasons to buy a JURA and have us maintain it! There is a reason this is the only superautomatic we service: these machines are intelligently designed, and are made to be repaired / serviced with speedy access to all components. Plus we stock 95% of all parts required to repair your Jura! JURA ROCKS, FOLKS!
DO I NEED TO DESCALE: Generally - NO! We are seeing a lot of people who are descaling their machines for the WRONG reasons - and causing damage! Descaling is NOT a maintenance item - it does NOT need to be done periodically because YOU think it's a good idea. Plus descaling is NOT a simple procedure - many things need to be considered - including what TYPE of descaler to use. We will let you know if your machine needs descaling.
We kind of recommend: The Rancilio Silvia. The Rancilio Silvia is a VERY basic and dependable better quality budget home espresso machine with a number of commercial quality features that set it apart from other small machines - to include a real brass boiler, quality steam valve, standard sized brass grouphead with 3WV -allowing it to be backflushed as well. This thing stands up! HOWEVER: The Silvia is also an archaic, dated disc thermostat product with no manometer and nonexistent temperature control. An excellent and worthy alternative to the Silvia is the Crossland CC1, which is a dual boiler machine with electronic thermostat built in - and far superior to the Silvia.
ALERT! The Silvia boiler is UNUSUALLY prone to corrosion from hard water scale which leads to premature element failure. Repair of this is a time-consuming knuckle-busting repair job and we charge a LOT $$$ to do it so take care of your boiler - use bottled or RO water ONLY!
If you can spend more, the next stop might be a more advanced small E-61 machine such as the Duetto, Pasquini Livia, Quickmill, ECM Giotto, Rocket, Brewtus, Bezzera, Spaziale Vivaldi and numerous others, which come in manual and auto models. Some are similar to commercial machines (other than vibration pump) with a full size group head as well as inlet and group electrovalves as well as control boxes and dual tank/ plumbed in selectable feature. Be aware that a lot of these machines LOOK like they are lever/ piston machines, but they are NOT. After these come dual boiler home machines such as the Izzo Duetto and finally at the very top: the Marzocco GS/3, a very fine home machine indeed.
PHILIPS SAECO / GAGGIA / DELONGHI / KRUPS / ET AL. These machines when working properly do the job intended however they just do not stand up over time. GAGGIA/ SAECO TITANIUM TYPE NEWER AUTOMATIC MACHINES - and similar reboots after a year or two, are subject to frequent multiple leaks, due to their inferior thin fragile hoses. (We haven't had to replace a hose on any JURA yet!) They will not stand up to prolonged use. We recommend L.A. Electric in Tarzana @818-774-9503. BETTER recommendation: GET A JURA INSTEAD.
COMMERCIAL BREWERS: We install them but we do NOT repair them. Call Fetco-Curtis-Bunn for a repair tech.
HOME LEVER MACHINES (Pavoni, Zacconi, Elektra-Microcasa, Cremina etc) We do not repair these mostly vintage conversation-piece vertical boiler machines (some automatic) which have a great tendency to leak, corrode badly and are difficult / annoying to work on - so we don't! Considering they make tiny dollhouse cups for the Ken and Barbie set - your money is better off spent elsewhere.
***FOR PAVONI: Contact Stefano Espresso Care in Oregon; in greater L.A. contact L.A. Electric in Tarzana at 818 774-9503. ZACCONI: No repair service is available in the USA that we are aware of. The only contact we had, Thomas Cara in the Bay Area is now closed. Parts are available in Germany https://www.coffeemaker-spareparts.com/
ALSO: Cerini Coffee, in NYC 718-584-3449 for OLYMPIA MACHINES and other vintage.
MIELE: Call RIA APPLIANCE SERVICE, 818.855.9555. They repair Miele countertop espresso machines and built-ins as well as others. EMAIL: firstname.lastname@example.org
COMMERCIAL LEVER MACHINES: We service commercial Astoria, Fiorenzato and Rancilio pull machines - among our more complicated jobs. After draining your boiler and unbolting your group/ piston assembly, we replace up to 9 conical, sleeve, spacer, group & boiler gaskets on each side. Is this expensive to do? You bet your ass. Especially if it has to be done on a regular basis, which is usually the case.
---LAVAZZA: Aroma Cafe Culture@ 877-567-2233 (Van Nuys) - https://www.aromacafeculture.com. **Their website now states they will no longer repair Lavazza Machines if you do not currently buy product from them. MORE reason to get a JURA. Also try CERINI COFFEE in NYC phone # above.
FRANCIS FRANCIS: A Quality machine, back in the day....we do not service any longer. Call Sapori in Portland. Quality Machine. https://www.saporifineflavors.com/
BREVILLE: You can call Breville in Torrance. Our recommended service company in Los Angeles is L.A. ELECTRIC in Tarzana.
ASCASO DREAM: We are sorry to say, the Dream Machine is one of THE worst junker machines ever made, with a POS boiler / element guaranteed to burn out early no matter what. The steaming wand is a runner-up POS as well and the switches blow also. Should be called the nightmare machine and under no circumstances should you repair it.
-- DIGITAL THERMOSTAT /PID: We do not generally service or diagnose add-on PID / electronic thermostat issues BUT we WILL be happy to look at the problem and see what we can do. If not under warranty or it's something beyond our expertise our advice is to contact the mfg/ importer. Frankly, our take on PID's are that it should be an integral, OEM designed component not some 3rd party add-on that requires debatable modification to install.
--VINTAGE COMMERCIAL MACHINES: Dome & Hammered machines etc. Deluxe Copper @818-768-6300
FRANKE / SCHAERER / WMF / EGRO AUTOMATIC: These are serious rugged high volume machines usually installed in cafeterias, schools, hotels and similar and are $$$$ to service. Try Serrano Espresso in San Gabriel, or call the mfg for service info.
CONVENIENCE STORE TYPE POWDER MACHINES: Sorry, we won't go near these mixed-blended-drink powder abominations
I WANT AN ESPRESSO JUST MACHINE LIKE STARBUCKS - Sorry, those Mastrenas are custom fabricated by THERMOPLAN for SB only and if you got one at auction or bought one off CL, it was from a STARBUCKS franchise store (yes, they exist) and you will not be able to get it serviced nor will you be able to even operate it as it is passcode locked on boot.