You can ship it to us!!
FOLKS, we’ve dropped our prices AGAIN for our JURA bargain-busting FULL MONTY maintenance trio: We replace the brewer, check for leaks, and adjust the grinder! This MUST be done every 2 years max. Bring it in, ship it in, JUST DO IT!
***We see JURAS that have made 20, 30, 40,000 cups! Think how much $$$$ you're saving!!
REPAIR YOUR JURA WITHIN 2 DAYS AND USUALLY, SOONER THAN THAT! Dolce Vita repairs most Jura problems such as "Error 8" message which indicates replacement of your brewer mechanism is LONG overdue! Grinder mill replacement and grinder tuning, is another routine maintenance item we do frequently. Error 2-3-4 indicates a boiler sensor failure, another common issue. Leaks can happen & are usually easily fixed. Please use filtered water, be careful with oily beans, and bring it to us for routine maintenance. **No cleaning supplies sold here, sorry!
THE FULL MONTY: We replace the brewer, check for leaks, and adjust the grinder! Special price for all 3! Usually done while you wait!
OMIGOD: We are hearing more and more sad stories of JURAS being abandoned, stowed away, given away, or tossed because nobody wants to fix them or box them up and send them to JURA! That's why we're here folks! Just CALL US!
SHIPPING: We welcome your shipped-in Jura from the Western USA. If you are East Coast located we strongly recommend you to ship to the JURA service center in Manheim, PA as Jura machines are too easily damaged in shipping over long distances, no matter how well packed. Shipped in machines always have FAST turnaround. **Do NOT Ship your JURA to us without our authorization & Tracking #
BULLETIN: We are seeing a lot of older JURAS where the brewer has NEVER been replaced! Folks you do NOT want your JURA to go for TEN YEARS without a brewer replacement! THIS IS AN ACUTE SAFETY/HEALTH HAZARD. Brewers over time build up scale and especially mold and you do NOT want this! The most you should go is 2 years and if you use your JURA a lot, the brewer should be changed/cleaned every year~!! WE CAN DO THIS WHILE YOU WAIT, SO BRING IT IN! Our standard maintenance package includes our 3 point "Full Monty" service - we replace the brewer, check for leaks and adjust the grinder. Do NOT put this off. All ENA micro and A machines MUST be serviced yearly or they will experience brewer jamming issues.
BULLETIN #2: Jura's filters, cleaning and descaling tablets are expensive and of debatable necessity. On older machines if you set DESCALING INACTIVE in programming, and use bottled or RO water you will NEVER have to do descaling. On newer JURAS with RFID filters you cannot set descaling inactive, but you can set a low frequency of descaling. Read the manual carefully on this. You WILL need to do the periodic CLEANING programs which cannot be deactivated.
BULLETIN #3: YOU have worked on your JURA machine already / some disassembly / maybe a LOT of disassembly has been done / and you want to bring it to us to make it whole. (We get a LOT of these calls!) Alrighty now: we will need to know exactly what you've done to attempt repairs on your JURA; There WILL be a significant fee to correct the damage you inflicted on your Jura trying to fix it: This ALWAYS HAPPENS! Best to bring us an INTACT machine!
BULLETIN #4: Jura 240V European models - YES, we work on these for the usual maintenance items = (Jura USA will not) However, if we cannot repair the issue - it must be serviced in Europe!! - that's a nasty speedbump. Bring your step-up please!
BULLETIN #5: Jura X9 and XJ9 models. These are discontinued by Jura but are very high quality indeed and WE SERVICE THEM. They are subject to leaks.
BULLETIN #6: OUR BOXING / PACKING SERVICE! If your JURA requires repairs that only JURA is able to do, we will happily box up/pack your Jura model for the long trip to Manheim, PA for service. Plus, we'll drop it off at UPS also! How much for this? Usually $80 (unless you have one of the big boys: GIGA X7, X9, XS90 or Z6 - $100) .
Coming a long distance? We can usually repair it while you wait!
***DO NOT USE CA. TAP WATER WITH YOUR JURA.
JURA espresso machines, Swiss made will WAY outlast and outperform any GAGGIA, BREVILLE or SAECO machine out there! We routinely service JURA machines over 10 years old (the record is 17) and send them on their way working just GREAT in a day or two How can we do this? The Jura is a modular machine with easily removed components & made to be serviced. The brewer mechanism common to all Juras is a marvel of engineering; their quality thermocoil boilers, brewer-motors and grinders are incomparable. People travel with them, put one in every room of the house & tuck them in at night! Holy cannoli Batman! People are just LOVING their Juras!
Any questions? GO BUY ONE!
If your Jura is groaning / creaking as it tamps coffee you need to bring it to us right away or serious damage could occur. The Jura brewer mechanism is not designed to be easily removed for service by the user. We replace your malfunctioning brewer with one of our like-new rebuilt units with all new gaskets. We will thoroughly clean and calibrate your JURA machine so it will BE LIKE NEW!
If your Jura not grinding enough coffee, or you are getting an "add beans" message, but the hopper is full, it may be time for your grinder burrs to be replaced OR you accidentally spilled water in the grinder / used too much sticky beans, clogging it.
Please don't try to disassemble your Jura machine, brewer mechanism or grinder! Let US do that!
Have a 240V JURA? Bring it with your step-up transformer, please!!
-We can always use your dead and gone Jura machine for parts! So please DONATE them to us!
Other problems we fix include blockages, clogged grinder / worn out grinder burrs, boilers, leaks, and failed sensors [ERROR #4].
#1 Z-5: PUMP, MEMBRANE REGULATOR, XFORMER, HX (note scale!), CHECK VALVE and CERAMIC MULTI-VALVE.
#2 Z-5: BREW / STEAM THERMOCOIL BOILERS. Note SENSOR on lower right steam boiler under bolt, and thermal fuses on both boilers.
NEVER use anything other than bottled, softened or reverse osmosis water for a Jura machine. Please run all scheduled cleaning and descaling operations which are configurable.