You can ship it to us!!
WE WILL REPAIR YOUR JURA WITHIN 2 DAYS! Dolce Vita repairs most Jura problems such as "Error 8" message which indicates replacement of your brewer mechanism is due = You WILL be needing to do this repair at some point. Grinder mill replacement and grinder tuning, is another routine maintenance item we do frequently. Error 4 indicates a boiler sensor failure, another common issue. Leaks can happen & are usually easily fixed. Please use filtered water, be careful with oily beans, and bring it to us for routine maintenance. **No cleaning supplies sold here, sorry!
THE FULL MONTY: We replace the brewer, check for leaks, and adjust the grinder! Special price for all 3! Usually done while you wait!
OMIGOD: We are hearing more and more sad stories of JURAS being abandoned, given away, or tossed because nobody wants to fix them or box them up and send them to JURA! That's why we're here folks! Just CALL US!
SHIPPING: We welcome your shipped-in Jura, however, we have some VERY specific requirements if you are considering this.
BULLETIN: Your Jura needs our 3 point "Full Monty" maintenance every 3-5 years depending on use. We replace the brewer, check for leaks and adjust the grinder. Do NOT put thiis off. Over time, the brewer becomes encrusted with dried coffee, mold and scale - a health issue for sure! Our FULL MONTY service is a 3-in-1 bargain - SO DO IT!
BULLETIN #2: If you set FILTER to off and DESCALING INACTIVE (or to the lowest degree setting) in programming, and use bottled or RO water you will NEVER (or almost never), have to do tedious descaling and you will NEVER need to buy Jura's expensive filters and descaling tablets. DO THIS. You WILL need to do the periodic CLEANING program, however but since it does almost nothing useful, you can just do a PHANTOM CLEANING, or if you choose, use a cleaning tablet.
BULLETIN #3: Our policy on partially disassembled machines: We reserve the right to decline repair of your Jura if excessive disassembly has been done, or parts are missing! We will let you know! Bring us an INTACT machine please!
BULLETIN #4: The Jura C60,C65 and D6 models - These are some of the cheapest, poorly made JURAS we have ever seen - NO DEAL HERE! You are MUCH better off buying a used Z or ENA model machine! Even the humble original E8 is FAR SUPERIOR to these junker Jura models.
BULLETIN #5: Jura Giga models include the GIGA-5, the X7, and the W3. These advanced models are subject to various malfunctions we cannot repair, such as electronic grinder problems (Error Codes #10-13) as well as Error #9 (control board). These malfunctions must go to JURA for service, and if yours is out of warranty this will be an expensive repair. After you have sent your OOW Jura Giga in for service a few times at $510 a pop (as of 1-13-20), you too, may feel increasingly irritated. Until JURA offers extended warranties on their commercial models, we do NOT recommend their purchase. How about a nice Z model instead that we can work on?
Coming a long distance? We can usually repair it while you wait!
***DO NOT USE CA. TAP WATER WITH YOUR JURA.
JURA espresso machines, Swiss made will WAY outlast and outperform any GAGGIA, DELONGHI or SAECO machine out there! We routinely service JURA machines over 10 years old and send them on their way working just GREAT in a day or two How can we do this? The Jura is an intelligently designed machine which is modular in nature, has easily removed components / made to be serviced. The brewer mechanism common to all Juras is a marvel of engineering.
Any questions? GO BUY ONE!
If your Jura is groaning and creaking as it attempts to tamp coffee or go through its various movements you need to bring it to us right away or serious damage could occur. The Jura brewer mechanism is not designed to be easily removed for service by the user. We replace your malfunctioning brewer with one of our like-new rebuilt units with all new gaskets. We will thoroughly clean and calibrate your JURA machine so it will BE LIKE NEW!
If your Jura grinder is not grinding or you are getting an "add beans" message, but the hopper is full, it may be time for your grinder burrs to be replaced OR you accidentally spilled water in the grinder, clogging it.
Please don't try to disassemble your Jura machine, brewer mechanism or grinder! Let US do that!
Have a 240V JURA? Bring it with your step-up transformer, please!!
-We can always use your dead and gone Jura machine for parts! So please DONATE them to us!
Other problems we fix include blockages, clogged grinder / worn out grinder burrs, boilers, leaks, and failed sensors [ERROR #4].
#1 Z-5: PUMP, MEMBRANE REGULATOR, XFORMER, HX (note scale!), DISPENSING VALVE and MULTI-VALVE.
#2 Z-5: BREW / STEAM THERMOCOIL BOILERS. Note SENSOR on lower right steam boiler under bolt, and thermal fuses on both boilers.
NEVER use anything other than bottled, softened or reverse osmosis water for a Jura machine. Please run all scheduled cleaning and descaling operations which are configurable.