WE REPAIR JURA. Dolce Vita repairs most Jura problems such as "Error 8" message which indicates replacement of your brewer mechanism is due = You WILL be needing to do this repair at some point. Grinder mill replacement is another routine maintenance item we do frequently. Error 4 indicates a boiler sensor failure, another common issue. Leaks can happen & are usually easily fixed. Please use filtered water, be careful with oily beans, and bring it to us for routine maintenance.
***UPGRADE TO THE NEW, BITCHING V5 GRINDER MILLS TODAY! ***
JURA USA does not service 240V machines - WE DO!
Coming a long distance? We can usually repair it while you wait!
**SHIP IT TO US! ***Oh, you're in NEW ZEALAND / AUSTRALIA? Shipping could be hmmm......expensive!
We have GREAT deals on pre-owned Juras with warranties! Call us.
***DO NOT USE L.A. TAP WATER WITH YOUR JURA.
** WE NEED YOUR BROKEN / DONATED JURA MACHINE !!
**Our prices are kept low by all the PARTS we get for free! KEEP THEM COMING!
JURA espresso machines, Swiss made will WAY outlast and outperform any GAGGIA, DELONGHI or SAECO machine out there! We routinely service JURA machines over 10 years old and send them on their way working just GREAT!
When we tell you that your JURA machine is fixed - IT'S FIXED! We just serviced an XS-90 machine that has made an ASTOUNDING 41,000+ coffees and is working just GREAT! Any questions? GO BUY ONE!
If your Jura is groaning and creaking as it attempts to tamp coffee or go through its various movements you need to bring it to us right away or serious damage could occur. The Jura brewer mechanism is not designed to be easily removed for service by the user. We replace your malfunctioning brewer with one of our like-new rebuilt units with all new gaskets. We will thoroughly clean and calibrate your JURA machine so it will BE LIKE NEW!
If your Jura grinder is not grinding or you are getting an "add beans" message, but the hopper is full, it may be time for your grinder burrs to be replaced OR you accidentally spilled water in the grinder, clogging it.
**BULLETIN** We strongly recommend you upgrade to the newer V5 Saeco mills which are FAR SUPERIOR to the OEM grinder mills supplied with most JURAS. The difference in grinding is nothing less than ASTOUNDING. (Yes, we do the upgrade)
*** Your JURA machine cannot sit for months or years without use because you moved or you decided not to fix it. The JURA must be used at least every month so internal parts do not corrode or jam - which can make your Jura unrepairable. So use your Jura machine please! We DO service Juras that have been sitting for years - usually we can revive them.
*** We provide limited service for the ENA MICRO and "A" models; these models have a problematic brewer mechanism which can fail catastrophically causing the JURA to become unusable. Not one of their better models.
*** We are still trying to understand exactly what the cleaning tablets do. As for the descaling tablets which require an annoying babysit of your Jura for 40 minutes, we can give you some citric acid powder which will do the same job in 5 minutes. Next we have their $$$ tank filters - impossible to know when to replace, plus they can get clogged as well. Just use bottled or reverse osmosis water, deactivate the filter/ descaling program, and you won't need to use their expensive expendables. NEVER descale your Jura if you have a tank filter - this will leave a permanently tainted filter you will have to toss..
*** JURA USA does NOT service any 240V machines - WE DO most of the common repairs, provided you bring your step-up transformer. However, see note below.
*** DO NOT BUY ANY EUROPEAN/ UK 240V Jura machine i.e. the Z-8. You are asking for trouble. Yes we do most repairs but if you have a control board/ electronics issue, the machine would have to be shipped back to Europe for service.
*** The $600 JURA OEM fresh water kit for the JURA X9, XJ9, XS90 is not well supported by JURA and we do NOT recommend it. Better solution is a float valve, if your model supports it. Call us for other solutions for automatic tank fill.
Please don't try to disassemble your Jura machine, brewer mechanism or grinder! Let US do that!
-We will NOT work on partially dismantled machines or machines that have been damaged or modified in any way or machines that have been unused for over a year. Please ship these to JURA.
Have a 240V JURA? Bring it with your step-up transformer, please!!
-We can always use your dead and gone Jura machine for parts! So please DONATE them to us!
Other problems we fix include blockages, clogged grinder / worn out grinder burrs, boilers, leaks, and failed sensors [ERROR #4].
#1 Z-5: PUMP, MEMBRANE REGULATOR, XFORMER, HX (note scale!), DISPENSING VALVE and MULTI-VALVE.
#2 Z-5: BREW / STEAM THERMOCOIL BOILERS. Note SENSOR on lower right steam boiler under bolt, and thermal fuses on both boilers.
NEVER use anything other than bottled, softened or reverse osmosis water for a Jura machine. Please run all scheduled cleaning and descaling operations which are configurable.