JURA SERVICE
Have it delivered!
Uber Connect Delivery Service!
Delivers and picks up for CHEAP $$$!
Within MINUTES! FANTASTIC!
*PRE-OWNED JURA MACHINES*
We have a few for sale, call us!
FOLKS, we’ve dropped our prices AGAIN for our JURA bargain-busting FULL MONTY maintenance trio: We replace the brewer, check for leaks, and adjust the grinder! To be done every 6 months. Bring it in, ship it in, JUST DO IT!
***We see JURAS that have made 20, 30, 40,000 cups and more! Think how much $$$$ you're saving!!
REPAIR YOUR JURA WITHIN 2 DAYS AND USUALLY, SOONER THAN THAT! Dolce Vita repairs most Jura problems such as Leaks and "Error 8" message which indicates replacement of your brewer mechanism is needed. Grinder tuning is another routine maintenance item we do frequently; Add Beans message indicates a grinder blockage or worn-out mills we need to service. Error 2-3-4 indicates a boiler sensor failure, another common issue. Leaks can happen & are usually easily fixed. Please use filtered water, be careful with oily beans, and bring it to us for routine maintenance. We have special early a.m. while you wait service for those coming a long way!
THE FULL MONTY: We replace the brewer, check for leaks, and adjust the grinder! Special price for all 3!
OMIGOD: We are hearing more and more sad stories of JURAS being abandoned, stowed away, given away, or tossed because nobody wants to fix them or box them up and send them to JURA! That's why we're here folks! Just CALL US!
SHIPPING: We welcome your shipped-in Jura from the Western USA. If you are East Coast located we strongly recommend you to ship to the JURA service center in Manheim, PA as Jura machines are too easily damaged in shipping over long distances, no matter how well packed. Shipped in machines always have FAST turnaround. **Do NOT Ship your JURA to us without our authorization & Tracking #
***ALERT: Jura is now charging HUGE repair prices to fix your Jura. $400 and up is the norm, and if it's a premium model like the GIGA, Z8-10 or X8 it could be even MORE than that! If ANYTHING is wrong with your OOW Jura that you cannot fix yoursel you will have to pay, FOREVER and EVER. The solution? JUST BRING IT TO OUR SHOP or SHIP IT IN, to take advantage of our extremely reasonable prices for all Jura repairs and scheduled maintenance.
OUR BOXING / PACKING SERVICE! If your JURA requires repairs that only JURA is able to do, we will happily box up/pack your Jura model for the long trip to Manheim, PA for service. Plus, we'll drop it off at UPS also!
**Coming a long distance? We can usually repair it while you wait!
***DO NOT USE CA. TAP WATER WITH YOUR JURA.
JURA espresso machines, Swiss made will WAY outlast and outperform any GAGGIA, BREVILLE or SAECO machine out there! We routinely service JURA machines over 10 years old (the record is 22 for an S90) and send them on their way working just GREAT in a day or two How can we do this? The Jura is a modular machine with easily removed components & made to be serviced. The brewer mechanism common to all Juras is a marvel of engineering; their quality thermocoil boilers, brewer-motors and grinders are incomparable. People travel with them, put one in every room of the house & tuck them in at night! Holy cannoli Batman! People are just LOVING their Juras!
Any questions? GO BUY ONE!
If your Jura is groaning / creaking as it tamps coffee you need to bring it to us right away or serious damage could occur. The Jura brewer mechanism is not able to be removed for service by the user. We replace your malfunctioning brewer with one of our like-new rebuilt units with all new gaskets. We will thoroughly clean and calibrate your JURA machine so it will BE LIKE NEW!
Please don't try to disassemble your Jura machine, brewer mechanism or grinder! Let US do that!
Have a 240V JURA? Bring it with your step-up transformer, please!!
-We can always use your dead and gone Jura machine for parts! So please DONATE them to us!
Other problems we fix include blockages, clogged grinder / worn out grinder burrs, boilers, leaks, and failed sensors [ERROR #4].
#1 Z-5: PUMP, MEMBRANE REGULATOR, XFORMER, HX (note scale!), CHECK VALVE and CERAMIC MULTI-VALVE.
#2 Z-5: BREW / STEAM THERMOCOIL BOILERS. Note SENSOR on lower right steam boiler under bolt, and thermal fuses on both boilers.
NEVER use anything other than bottled, softened or reverse osmosis water for a Jura machine. Please run all scheduled cleaning and descaling operations which are configurable.
JURA'S CLEANING, DESCALING AND FILTRATION PROGRAMS:
Descaling, Cleaning, Filters, oh my! Our opinion of JURA's stored cleaning and descaling programs, tablets and powders is that NONE of them DO VERY MUCH. They do some minimal degree of cleaning but cannot adequately clean a brewer which over time gets caked with huge amounts of coffee debris, scale and mold. We do what Jura's cleaning programs cannot - removal of the brewer and replacement with a new rebuilt one. JURA does not make it possible for a user to easily remove the brewer mechanism, the heart of the machine, for cleaning – which is why WE offer this critical service. Our opinion of Jura's tank filters is similar. We recommend you just use bottled or reverse osmosis water. Dolce Vita INSTALLS home compact RO systems, call us! NEVER use L.A. tap water it has too many minerals in it.
PROBLEMS FROTHING, STEAMING ON YOUR JURA:
We get a LOT of calls on this also. "It's not working, the milk is not frothing, it's spitting!"
If you are having milk frothing problems, it is almost always an issue with the dial component frothing unit or panarello spout. This issue is usually caused by a CLOGGED dial component which needs to be thoroughly cleaned. And you may THINK you cleaned it, but usually you didn’t do it right. The dial component interior must be IMMACULATELY CLEAN or it WILL NOT WORK. First, remove the frothing component entirely and check to see that your Jura puts out a strong blast of steam from the bare fitting on the Jura. Second, PULL the dial straight out, then you can examine the small passageways for gummy milk deposits which must be removed with Q-tip and rinsed clean. Next check the milk suction / frothing hose, make sure the fittings at either end, and the tubing itself, are clear of milk deposits. If this does NOT SOLVE THE ISSUE, you will need to bring it to us for further examination.
& SPOUT BLOCKAGE PROBLEMS
If coffee is streaming down the front of, or behind your spouts, or one is blocked or more is coming out one side than the other you have the extremely common problem of fully/partially blocked spouts. This annoying issue happens almost always with older vintage Juras and is caused by dried coffee blockages inside the spouts – and can be difficult to remediate. What WE do, and what YOU can ALSO do, is to get a flexible rubber hose that fits over the spout and BLOW warm soapy water through your mouth UP into the spout. You will be surprised how much coffee debris comes out through the other side, works pretty good however this is a tedious process that may need to be repeated to fully clear the spout. Another thing you can do to clear your spouts is to stick a paper clip inside the spout to dislodge dried coffee chunks.
& BROKEN / CORRODED SPOUTS
Broken and corroded spouts are another problem on vintage Juras. These may need to be replaced and /or you may need to just live with your corroded spouts. Another problem is spouts that break off especially on the J, Z and GIGA models. We can usually re-glue these or replace them entirely. We have used and new tubular spouts for most models available. If you break off the BODY of the spout HOUSING however, this is a major repair requiring you ship it to JURA.
& GRINDER PROBLEMS
Grinder problems are another annoying issue that occurs frequently with Juras. You will get FILL BEANS errors to let you know there's a problem - The grinder SPINS but nothing happens. 90% of the time this problem has two causes: 1) liquids spilled into the grinder accidentally which clogs them; and 2) foreign object drawn into the grinder mills which jams them. For any of these grinder issues please do not try to fix these yourself even if you are mechanically inclined. Just bring your Jura to us, we will fix it. Other problems with grinders especially electronic ceramic grinders on Giga models which can fall with Errors 10-13 usually require shipment to JURA. Do NOT mess with Jura Grinders. Just call us.
